High Call Volume
We appreciate and thank you for your patience while our Support team deligently works through the call volume. Don’t forget we have articles, videos and notices posted here to help you when you need it.
Missed the last webinar? No problem!
*When contacting Ident-A-Kid, please keep a few things in mind to expedite support.
-You will need AeroAdmin, downloadable from https://Identakid.com/Remote as the Ident-A-Kid Remote Access Service.
-Please ensure that you are logged in as an administrator on the computer running Ident-A-Kid's VM software.
Inadequate rights on a regular account could play a part in the issues you may be experiencing.
We are unable to support Windows operating systems that are no longer supported by Microsoft (Windows XP, Windows 7, etc.)
New Monthly Webinar Series
We are hosting monthly webinars that provide a quick tutorial on setup and an overview of the newest updates to the Ident-A-Kid Visitor Management System!
This month’s webinar is a General Overview to help with the transition into the new school year.