by Deiyjuan Christie | Sep 16, 2022 | Getting Started, Installation, Knowledgebase, Software
iVisitor Management Training Videos Listed below are training videos that can help you understand different features of the iVisitor Management System. • Activity Report Overview • Bookmarking a Report • Check-in Only Report • Creating Tardy Reports • Early Dismissal...
by Deiyjuan Christie | Jul 6, 2022 | Getting Started, Hardware, Software, Troubleshooting
We know that the beginning of the school year can be stressful time. We want to help you start the year off right with these helpful resources. For New Hires As you add new staff members to your school, it’s important to add them to your Ident-A-Kid accounts and...
by Deiyjuan Christie | Jun 2, 2021 | Getting Started, Installation, Software
Home || category || Software || TOC I’m new to the system. How do I sign up? How do I access the Web Manager? I’m currently on version 3.0. How do I create an account? Demo Video 4.0 Interactive User Guide Related Articles Additional Support 4.0...
by Deiyjuan Christie | Nov 20, 2020 | General Questions, Getting Started
Home|| category|| Getting Started|| Easily set up your iVisitor Management station with the latest Interactive User Guide here. admin...
by Deiyjuan Christie | Aug 14, 2020 | Getting Started, Hardware
Welcome to the Temp Chek™ FAQs page! Find the most frequently asked questions about Temp Chek™, additional support options, warranty and return policies here. TOC • How does Temp Chek™ Work? • How should I be using Temp Chek™? • How accurate is Temp Chek™? • What’s...
by Deiyjuan Christie | Jul 29, 2020 | Hardware
TOC •Temp Chek™ User Guide and Setup •Temp Chek™ Unboxing and Assembly Guide • Temp Chek™ White Paper • Temp Chek™ Floor Sign Mount Instructions • Temp Chek™ Flex / Bus Mount Instructions • Temp Chek™ Counter top / IVM Mount Instructions • Temp Chek™ Configuration...
by Deiyjuan Christie | May 29, 2020 | Software
Customizing your Check In Station There are a few things you can do to customize the look of your check in station. Let’s take a look! First, you will want to log into your check in station at https://client.ccssvm.com Click the menu bar in the upper left...
by Deiyjuan Christie | May 29, 2020 | Getting Started, Software
Adding Users to School Manager Our School Manager allows you to keep a list of users who have access to various parts of your Identakid system. You want to be sure to manage this list regularly to ensure only approved people have access. This article will...
by Deiyjuan Christie | May 21, 2020 | General Questions, Getting Started, Knowledgebase
Managing your Ident-A-Kid apps throughout the school year is a good rule to live by. However, there are some things that you should make time to review at the start of each school year. We have outlined here what you should check to get your system ready for day one!...
by Deiyjuan Christie | May 6, 2020 | General Questions, Software
Identakid’s Remote-Links feature allows you to access and share your check-in station remotely with no login or setup for the end user required. This will allow staff, volunteers and others to check in themselves if they need to work remotely. This article will show...
by Deiyjuan Christie | Mar 20, 2020 | Knowledgebase
Web Client v1.13.2 – November 2019 Various bug fixes and performance improvements Web Client v1.13.1 – July 15th, 2019 Fixed an issue with Activity Reports reporting incorrect auto logout times. This fix REQUIRES that you set your timezone on your Identakid profile...
by Deiyjuan Christie | Mar 9, 2020 | General Questions, Getting Started, Software
TOC Step 1 – Configuring the RFID Scanner Step 2 – Adding RFID Users Step 3 – Test! Instructional Video Leave a comment The RFID Users List is a powerful feature that will allow you to use your existing RFID cards for staff or students with the IVM...
by Deiyjuan Christie | Feb 27, 2020 | Getting Started, Software, Troubleshooting
TOC Step 1- Printing the QR Code Step 2 – Configuring your Optical Scanner Step 3 – Activating the QR Code for Check Out Instructional Video Submit a Comment You may have seen QR codes in your daily life. They are an easy way to get a task done without...
by Deiyjuan Christie | Feb 13, 2020 | General Questions, Getting Started, Knowledgebase
February 12th, 2020 – We’ve updated our QR code Check-out Feature to be quicker and more accurate! When using this feature, a school visitor only has to take 2 simple steps to check-out. Step 1 – The visitor will select the Check-out button from your...
by Deiyjuan Christie | Feb 7, 2020 | Software, Troubleshooting
TOC Step 1 – Remove Any Old Client Agents Step 2 – Delete Storage.Json file and Restart Windows service. Step 3 – Reconfigure new Client Agent Instructional Video Submit a Comment Client Agent Reset Instructions The Client Agent is a small...
by Deiyjuan Christie | Feb 6, 2020 | General Questions, Software
TOC What is IVM’s OneRoster API? What is OneRoster? What School Information Systems will this work with? What is ClassLink? How does the integration work? Does the OneRoster API send back information to my SIS? Who will this work for? What are the requirements? What...
by Deiyjuan Christie | Feb 4, 2020 | General Questions, Knowledgebase, Software
TOC What is IVM Volunteer App? What is SterlingVolunteers? How does the integration work? Do I need to be a customer of SterlingVolunteers to use the Volunteer App? How much time & money can my school/district save? What are the requirements to integrate with...
by Deiyjuan Christie | Nov 5, 2019 | General Questions, Getting Started
Related Articles Tips from Our Technicians User Guides Additional Support Enabling Offline Mode General Questions Minimum System Requirements Parent Student Contacts Set Up Steps to Setup IAK Automatic Launch at Startup Step 1 – Right click Web Client desktop...
by Deiyjuan Christie | Nov 1, 2019 | Getting Started, Installation, Knowledgebase, Software
Home|| category|| Knowledgebase|| Set up your 4.0 Station(s) easily with our on-boarding pages. Getting Started School Account Creation Learn how to register your system, add school users, generate reports and modify settings with your School Account here....
by Deiyjuan Christie | Sep 19, 2019 | Software
Home || Author || Deiyjuan Christie || In these instructions we will show you, step by step, how to import all students, contacts and tie them together to use Ident-A-Kid’s Parent-Student Contacts. If you have our PowerSchool API, there will be an update available for...
by Deiyjuan Christie | Sep 12, 2019 | General Questions, Getting Started, Installation, Knowledgebase, Software, Troubleshooting
TOC Step 1 Step 2 Step 3 Step 4 Related Articles General Questions Additional Support 4.0 Walk-through How to Setup Automatic IAK App Launch at Startup Additional Hardware Setup The Importance of Offline Mode: Ident-A-Kid’s Offline Support mode should be enabled as a...
by Deiyjuan Christie | Oct 24, 2018 | General Questions, Getting Started, Hardware, Installation, Knowledgebase
Home || category || Software || Installation || Windows 10 or newer Modern Dual- or Quad-core 2 GHzProcessor or faster 4GB for Windows 10 Minimum of 500MB of available hard drive space Keyboard and Mouse or some other compatible pointing device (Touchscreen is also...
by Deiyjuan Christie | Sep 27, 2018 | Getting Started, Installation, Software
Home || category || Getting Started || Short walk through on how to add, edit and delete students in the Pre-loaded List section. Submit a Comment First Name Last Name Email Address School/District Name Contact Number Comments/Questions...
by Deiyjuan Christie | Aug 28, 2017 | Troubleshooting
Home || Tag || scanner drivers || Find the Latest Device Drivers and Software Patches Here. Please follow the instructions below to properly download and install drivers. Download Instructions: Select the tab of the device driver you need. Depending on the device,...
by Deiyjuan Christie | Dec 15, 2016 | Knowledgebase, Software
Home|| Author|| djchristie|| TOC What does the PowerSchool API do? How secure is this connection? You have access to our student information now. What do I need to get the PowerSchool API? Who should I speak with at my district to get this implemented? Can we have...
by Deiyjuan Christie | Jul 28, 2016 | Hardware, Knowledgebase, Troubleshooting
Home|| category|| Knowledgebase|| A collection of advice from our technicians that could apply to your Ident-A-Kid VM system. Make the Pre-loaded List Easy (Download PDF) RFID Solutions (Download PDF) Advanced Webcam Settings Click on a badge that takes a picture from...
by Deiyjuan Christie | Jul 12, 2016 | Hardware
Home|| Author|| djchristie|| How do I register my devices? Jiffypass Reader, Drivers License Scanner and/or Signature Pad? *Device registration is only for v3 users* These devices should have a yellow Identakid sticker with a serial number on the bottom. In your...
by Deiyjuan Christie | Jul 12, 2016 | Software, Troubleshooting
Home || category || Software || I am getting a permissions error (You may see RTE 91) in Windows 8/10, how can I fix this? This is most likely shown as a Runtime Error 91 when launching the Identakid program. The program has to be run as an administrator. If you don’t...
by Deiyjuan Christie | Jul 12, 2016 | Software
Home || category || Software || What can I do within the Online School Manager? If you don’t have a local Manager installed or just need to be able to access reports from anywhere, this tool is for you! It allows you to view and save reports, view RFID and Preloaded...
by Deiyjuan Christie | Jul 5, 2016 | General Questions, Getting Started
Home || category || Getting Started || What is Identakid VM? Identakid VM is a cost effective solution for tracking your visitors, staff, students and any other group you wish. It allows you to configure how you keep track of people in these groups for timeclock,...
by Deiyjuan Christie | Jan 24, 2016 | Knowledgebase, Software
Home || category || Software || Frequently Asked Questions Who can receive the notification feature? Currently, these new notifications are available to Enterprise Edition users with access to their Web School Manager account. If you are an Enterprise Edition user,...
