
Need additional help?
See all the ways you can reach our support team here.

Need additional help?
See all the ways you can reach our support team here.
Software Features
Watch these videos on different features of the iVisitor Management Software.
Activating Offline Mode
Learn how to enable Offline Mode here.
Adding Users to School Manager
Learn how to add users and assign the proper roles to each user.
Badge Settings
Learn how to configure the Badge settings for your system.
Check-in: Version 4
See the check-in process for version 4 here.
Enhanced No-Go List
Learn more about the Enhanced No-Go List here.
Flextime Overview
An overview video on the Flextime feature.
How to Handle False Positives
Video on how to handle false SOC positives.
How to Share Settings
Learn how to share your settings with another station here.
How to Reset Client Agent
Learn how to reset your client agent here.
JiffyPass/RFID Configuration, Preload List and Modes
Learn how to configure JiffyPass/RFID and setting up Preloaded list.
How to Setup a Station Kiosk
Learn how to setup a station kiosk here.
Notification Settings
Learn how to configure your notification settings here.
PowerSchool Setup
Learn how to setup PowerSchool with your visitor management system.
Preloaded List
Learn more about Preloaded List here.
QR Code Setup
Learn the QR Code setup here.
Renaming Your Station
Step-by-step on how to rename your station.
RFID User List Setup
Learn how to setup your RFID User list here.
Running Reports
Learn how to run different reports here.
SOC Process and Configuration
Video on the process and configuration of the SOC (Sex Offender Check) feature.
Webcam Setup and Configuration
Learn how to setup and configure your systems webcam here.
Standalone JiffyPass Mode vs Integration Mode
Video covering the difference between the standalone JiffyPass mode & Integration mode.
Student List
Video covering the Student List feature.